Admin users have the ability to manage user accounts, update the organization profile, and view usage data regarding cognitive engine usage in the Veritone platform. To be set up as an admin user, please contact your Customer Relations Manager by emailing them directly or contacting [email protected] 

Admin users have access to an Admin App through the app switcher:

After selecting the Admin option, you will land on the Organization Overview screen.

Updating Organization Profile

In the Profile section, admin users are able to update all organization information and update primary contact info fields. Fields marked with an asterisk next to the field label are required.

In addition, the company header logo and avatar logo can also be updated by clicking the respective Browse to upload icons:

Once the desired fields have been completed, scroll to the bottom of the page and click the Save button.

User Management

In the Users section, admin users are able to view all existing user profiles, add new users, and deactivate users. To access the Users section, select the Users icon from the overview page or select the Users option from the dropdown menu in the top left corner of the screen. 

To search for an existing user, click into the search field next to the magnifying glass icon in the top right corner of the screen. As you begin typing a name, your search results will update.

To add a new user, click on the icon to the right of the search field that looks like a plus sign with a person next to it. You will be required to add the First Name, Last Name, and Email address. If you would like to set the user’s password, you have that option. If the field is left blank, the user will be able to set it up on their own. Additionally, you have the option of uploading a profile image by clicking on the Browse to upload icon and selecting an image from one of the available source options. You also have the option of sending an email notification to the user to alert them that an account has been created for them by checking the checkbox at the bottom of the screen. After this section is complete, click on the Next button at the bottom of the screen.

Next you will be able to designate the roles and permissions that should be assigned to the user. The available applications will be listed on tabs on the left side of the screen – Admin, CMS, Collections, and Discovery. For non-admin users, select the Admin tab and select No Role. For admin users, select the Admin option.

For CMS, Collections, and Discovery, click on the respective tabs. To remove user’s access to each app, select No Role. To give access to the app with editing permissions, select Editor. To give view-only access to the app, select Viewer. Typically, admin and non-admin users will have Editor access to CMS, Collections, and Discovery.

Usage Data Monitoring

Admin users are able to monitor the cognitive engine usage. To access the Usage Data section, click on the Usage Data icon from the overview screen or select the Usage Data option from the dropdown menu in the top left corner of the screen.

The usage events are displayed in descending date order by default. However, clicking on the arrow to the right of the Date column label will sort the events in ascending order. Filtering options can be found on the left side of the screen to allow the admin user to filter the displayed usage data. 

API Keys Management 

Admin users are able to view, edit, add and delete API keys for the organization. API keys are typically used for programmatically interfacing with the Veritone platform. 

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