1. Click the case name from the Case Management Panel. The selected case opens.
2. Click the Notes tab. A list of notes added to the case displays.
3. Click on the note you’d like to view. The Note Details window opens and displays the note creation date and time, creator’s name, and description.
4. Review the note details, including the date it was created, the person who created it, and the message.
5. Click X to close when finished.