Access your Sub-clip Orders
Your ordered sub-clips are processed and made available in your orders. Order options in the drop-down menu on the right hand side of the header include:
- Open your orders: view all orders made including active and non-active
- Downloads: view all active orders available for download
Download Active Orders
After clicking on this option, Your Downloads page will open.
- Click the Order number XXXX to display the order's processing status (sub-clips available for download can be accessed from the order page that opens)
- Click DOWNLOAD to download any processed sub-clips using HTTP (direct download for smaller files)
- Click ASPERA to download any processed sub-clips using Aspera Connect (accelerated file transfer for larger files)
- Click DOWNLOAD ALL VIA ASPERA to download any processed sub-clips using Aspera Connect (accelerated file transfer for larger files)
Orders are available for download for a limited number of days (i.e. 30 days standard).